Terms & Conditions
If You change Your mind on a purchase, please return your goods to us within 14 days of receiving your order.
Online orders can be returned to our Head office
All returns must be unworn and unopened, unwashed and undamaged, in their original condition with all original tags attached and/or are in their original packaging which must also be undamaged and in its original condition.
The original packaging must also be returned in original condition and must not be marked, labelled, damaged, or taped.
Returns by post are to be paid for by the customer (unless the item is faulty or incorrectly supplied).
Please note: At this time we are not able to facilitate exchanges for online orders so we suggest returning the items you no longer want and placing a new order.
As soon as your return has been received and processed by our Returns Centre team, we’ll email you to let you know.
In the unlikely event that you haven’t received an email within 10 days of returning your items. Contact our Customer Care team and we’ll help you out.
Make sure you let us know your original order number, which items you have returned and any delivery reference numbers when you contact us.
See clause 8 of our Terms and Conditions for the full terms available here.